How it works
A private link goes to the guest
Your booking system sends it automatically for late arrivals, or reception creates one in a few seconds. Each link belongs to one booking and works once.
They photograph their ID on their phone
A camera guide frames the passport or card and checks for blur, glare and darkness before anything is sent. Ten languages, no app to install.
Your team checks it in the morning
Reception sees who is arriving and whose ID is in. Every view is logged and stamped with their name. The images delete themselves after check-out.
Built for the most sensitive thing a guest hands you
A passport photo is worth more to a fraudster than a card number. We treat it that way.
- Encrypted with a key per company
- Each company's ID images are sealed with its own key, which is itself locked by a master key that never touches the database.
- Hosted by us in London
- Dedicated UK servers that hold nothing but Keyd. No third-party login service, no analytics, no advertising trackers, nothing sold or shared.
- Two-step sign-in for every viewer
- Staff need a code from their phone to open any ID. Owners can make it compulsory.
- Viewer name burned into every image
- A screenshot or saved copy shows exactly who opened it and when.
- Deleted on schedule
- You choose how long ID is kept after check-out. Guests are told up front, and the deletion is logged.
- A log nobody can edit
- Uploads, views, sign-ins and deletions go into an append-only record you can export at any time.
Looks like you, speaks their language
Guests see your logo and colours, not ours. The page opens in their phone's language, from English and French to Arabic and Chinese, and they can add or remove people travelling with them.
Fits the way your desk already works
Give each receptionist their own login and limit them to their property. Connect your booking system with an API key, and get a signed webhook the moment a guest's ID is in.
Pricing
Every plan includes unlimited guests, all ten languages and the full security set.
Single property
£29 per month
- One property
- Unlimited guests
- Up to 5 staff logins
- Email support
Group
£19 per property per month
- 2 or more properties
- API and webhooks
- Staff limited to their own property
- Priority support
Hotel groups
Talk to us 10 or more properties
- Volume pricing
- Booking system set-up done for you
- Data processing agreement on your paper
- Security review pack
Questions
Do guests need to download anything?
No. They open the link on their phone, take the photos in the browser and they're done in about a minute.
Does it check the ID is genuine?
Keyd collects ID securely so your team can match it to the guest on arrival. It doesn't run automated document authentication.
Which booking systems does it work with?
Anything that can send a web request. The API creates a link for a booking, and webhooks tell your system when ID is in or checked.
Where is the data stored?
On Keyd's dedicated servers in a London data centre. Backups are encrypted and stay in the UK. Nothing is sold, shared or used to train software.
Who is the data controller?
You are, for your guests' data. Keyd processes it only on your instructions, under a data processing agreement included with every plan.
Can we install it on our own servers?
No. Keyd is a hosted service, so we can keep every customer patched, monitored and backed up to the same standard.